Tag: Platform Design
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Open Networks: Designing for Openness
We often treat “open” as a virtue and “closed” as a flaw. But in digital systems, openness is rarely all or nothing. It’s a spectrum—a set of design choices shaped by context, not ideology. Terms like “open-source”, “open access”, or “open networks” are often used for systems that are collaborative, inclusive, and innovative. But a…
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ONDC’s Retail Traction Is Slowing – What Needs Rethinking
In recent weeks, ONDC has faced growing scrutiny. ONDC’s own data reveal a notable slowdown in retail traction. At the same time, a consumer survey by LocalCircles highlights persistent concerns around user experience and customer support. While these challenges are real, they are not unexpected in a bold, system-wide transformation like ONDC. As someone who…
SANDEEP MAHAJAN 